Welcome to a new year filled with great updates focused on enhancing your prescription and fulfillment experience. We can’t give too much away just yet, but it involves us becoming even more end-to-end. From prescription to beyond!
* Flagging urgent orders
We understand you want to stay on top of your orders, especially if they are urgent. One of our users rightly pointed out that it wasn’t really clear that an order was urgent after it was actually completed. Here you go, there is now a little flag on the left side so you’ll know which orders to focus on.
* Additional orders interface
Often times, helping you means improving our system as well. Win-win! If you want to order several prescriptions you can now create an additional prescription “tab” at the top of your form. The patient information will be copied into this new prescription, hereafter you can create a completely unique additional medical device.
* Enhancing your log-in experience
While we assume you’re not logging in and out of our app as a sport, we did want to make it a bit easier though. As you undoubtedly know, we require a pin code to setup an account and adjust it. Now you’ll be able to see this pincode from the subject line of the email at a glance.
* Prescription overview
In the order overview page, you can easily review your prescriptions through the flick of a toggle. We’ve decided to add some more information (ie. delivery address, etc.) to improve your order experience.
As always, if you have any questions about the current update, just know we are always here to help! If you come across a problem, want to provide feedback, or have thoughts for future improvements, please don't hesitate to reach out. You can get in touch with us by email (firstname.lastname@example.org).
If you love GROM and find that it has improved your ability to prescribe and order custom insoles, why not help us spread the word. By leaving a review, clinicians like yourself can learn more about the GROM experience!